Having helped thousands of high-end restaurants and hospitality businesses across Australia, New Zealand, and the world, we know the ins and outs necessary to compete with the best and the common characteristics that distinguish leaders from the rest.
As might be expected, you don’t become one of the most highly successful restaurants by accident, and one doesn’t stay so that easily, particularly in today’s environment. According to IBISWorld, the industry is likely to be altered further due to the COVID-19 pandemic.
It took real perseverance for the best restaurants to keep things in order and work profitably, but they owe it all to the five key characteristics that made them who they are in the first place.
Making Sound Investments
Operating at a top level in today’s business conditions requires intelligent investment decisions.
Most importantly, the best restaurants know how important investing in the best cooking technology on the marketplace is! Using the latest advancements in commercial kitchen technology creates the ultimate advantage and an award-winning performance!
Delivering Consistent Quality
When it comes to excellent food and service, consistency is key, regardless of the size and style of the restaurant. The quality you provide everyday must be the same as you would’ve served to Curtis Stone.
Keep in mind that with the interconnectivity of today’s social media and online review platforms, delivering quality is not only good service – it is a must-have for any restaurant. The best restaurants in Australia have realised this and maintain their high-end service levels.
Seizing Trends and Opportunities
The pandemic accelerated the rise of contactless restaurant technologies such as ghost kitchens and contactless orders and deliveries, making health and safety of the customers a priority.
Moreover, kitchen robotics are getting more and more popular! With the oscillating economy, increased competition, and with Australia facing increasing staff shortages, the best restaurants have embraced automation and robotics to improve their operations, save resources, and manage the staff’s energy while maintaining the level of speed and service at the same time.
Delivering on Expectations
Successful restaurants make expectations for their customers clear, and then demand the level of excellence from the staff. Thus, monitoring your performance and integrating customer feedback to ensure that you deliver on what you’ve promised as a meal and an experience is pivotal. To be the best, you need to make sure that everyone feels rewarded, not just your customers, but your staff as well.
Sustainability and Efficiency
Running a successful restaurant business is not only about delivering the best experiences for your customers. It is also about greater sustainability and efficiency.
With the climate changes and the rise of energy costs in an unpredictable economy, restaurants must now focus on safer energy consumption while capitalising on renewable energy sources.
Thus, investing in renewable induction energy can help you reduce energy costs while protecting the environment at the same time.
Proud to be building on the greater than 100-year history of trusted, long-standing relationships with customers and partners, Middleby Australia has helped thousands of restaurants grow their business with the best cooking technology for all their needs.
With best-rated brands from Eswood to Middleby Marshall, we’re proud of the fact that the best restaurants in Australia are our repeat clients that look at Middleby as their trusted partner with their best interests in mind. Let’s become partners today!